(Hmmm...maybe I should make more lightning visits.)
It’s true. Things get done with super fast efficiency at the Immigration office these days. Imagine just under 2 hours to renew an international passport. I know. I did it this morning.
I would like to believe that this is the direct result of that famous “lightning visit” by Pak Lah to the Immigration Department last year. Remember? He went in there and kicked some civil service ass. Which leads me to think that if Pak Lah can perform such miracles with Immigration he should travel the country and get things rolling the way they should instead of wasting his time travelling to distant countries to "improve" his international image. Just think about it. All government departments operating like efficient commercial enterprises. Wait a minute…actually what I experienced at the Jabatan Imigresen, Cawangan Wangsa Maju this morning was miles better than most of the so-called service oriented commercial operations including fast food chains.
For the first time in history a government department’sservice is efficient and fast and the staff provide service with a smile. Which commercial companies no longer do.
Actually, come to think of it ah. Pak Lah if you can achieve what you did with the Jabatan Immigresen I would like to respectfully request that you make a “lightning visit” to my bank branch, my telephone service provider and my satellite TV service provider. You did it to some public ass. Now please kick some private butts as well. Please.
Sigh. For once it is a good day in Bolehland.
P/s Both TV Smith and I would like to present a bouquet to Pegawai Imigresen Tinggi, Ms. Manjit Kaur. All Malaysian civil servants, most of all those flers who hide in offices and are perpetually away on Mesyuarats or Kursus, Lawat or something or other, should emulate her. She was helpful, informative, friendly and even wished us a good day and thanked us for using the Jabatan Imigresen, Cawangan Wangsa Maju.
Which is NOT in Wangsa Maju.
The full story of the visit to Jabatan Imigresen, Cawangan Wangsa Maju here.